Online portals
Log in
Your policy and group plan portals are separate, secure systems run by Demerara Mutual. Choose the one you need; each opens in a new tab.
Portals
Individual customer portal (opens in a new tab)
View your individual policy.
Open the portalGroup customer portal (opens in a new tab)
For group plan administrators.
Open the portal
Online services
What the portals can and cannot do
Online, any time
- See the policies on your account and their status
- Check premium due dates and payment history
- Group administrators: see the members on a plan
With your office
- Change a beneficiary, address or agent
- Start a claim or a policy loan
- Query a payment or get a statement letter
Keep your login safe
The portals live on demeraramutual.com addresses. We never ask for your password, card details or a one-time code by email, WhatsApp or phone. If you are locked out, call the office rather than following a link in a message.
Portal access
Help with a portal login
Your office can reset your login, or answer questions about your policy by phone.
Contact us