Life insurance claim
Death claims in Guyana
What to send when a person insured with the Society has died, who is entitled to make the claim, and where to take the documents.
- Handled by
- Demerara Mutual Life
- Submit to
- Head Office, Georgetown
- Phone
- +592 225 8991-3
- [email protected]
Step by step
How to make a death claim in Guyana
What to do, in order
- 01Tell the Society in writingNotify the office that holds the policy, or the agent, as soon as you can. A short letter or email giving the policy number, the name of the person who died and the date of death opens the claim.
- 02Collect the proofs of deathThe Society issues three statement forms: the claimant's statement, the physician's statement and the identification statement. The claimant's and identification statements are sworn before an officer authorised by law to administer oaths.
- 03Gather the certificatesThe death certificate, the registration of death, the policy document, and identification for both the person who died and the claimant. A police report is needed only if the death was an accident.
- 04Submit at the officeBring the full set to the office that holds the policy. Staff check it against the checklist and give you a receipt. Fees for obtaining the proofs, such as notary fees, are paid by the claimant.
Documents to gather
12 items. Bring originals unless the note says otherwise.
- Policy documentunless the Society already holds it
- Written notification of death
- Physician's statementstamped and signed by the doctor; one from every physician who attended the last illness
- Claimant's statementcompleted by the person making the claim and notarised
- Identification statementcompleted by a friend of the deceased who is not a relative, has seen the remains and has no interest in the policy; notarised
- Probate of will or letters of administrationwith the schedule of assets and liabilities; only if there is no named beneficiary
- Form of assignmentonly if the policy is assigned
- Birth certificate, ID card or passport of the deceased
- Registration of death
- Death certificate
- ID card of the claimant
- Police reportonly if the person died by accident
Maintained by Life OperationsUpdated
Good to know
Before you start
The claim is made by the person entitled to receive the money: the named beneficiary, the executor or administrator if the policy is payable to the estate, or the assignee if the policy was assigned. An executor or administrator also supplies the certificate of their appointment. An assignee produces the original assignment.
If there is no named beneficiary, probate of the will or letters of administration, with the schedule of assets and liabilities, must be submitted with the claim.
Where an official inquiry into the cause of death was held, a certified copy of the verdict or findings is submitted with the claimant's statement.
The Society may ask for further information once the documents have been reviewed. Issuing the forms does not by itself confirm that the policy will pay.
Forms
Forms for a death claim
Print, complete and bring to the office with the documents on the checklist, or ask your agent to complete it with you.
All forms and documentsQuestions
Death claims: common questions
Who can make a death claim?
The person entitled to receive the money: the named beneficiary, the executor or administrator if the policy is payable to the estate, or the assignee if the policy was assigned. An executor or administrator also supplies the certificate of their appointment, and an assignee produces the original assignment.
What if the policy has no named beneficiary?
Probate of the will or letters of administration, together with the schedule of assets and liabilities, must be submitted with the claim. The claim is then made by the executor or administrator.
Does the claimant's statement have to be notarised?
Yes. The claimant's statement and the identification statement are sworn before an officer authorised by law to administer oaths. The physician's statement is stamped and signed by the doctor. Any fees for obtaining the proofs are paid by the claimant.
Is a police report needed for a death claim?
Only when the person died by accident. If an official inquiry into the cause of death was held, a certified copy of the verdict or findings is submitted as well.
Visit
Where to submit in Guyana
Head office
Head Office, Georgetown
61 & 62 Avenue of the Republic & Robb StreetGeorgetown+592 225 8991-3
Help with a claim
Check your documents before you visit
Call the office that holds your policy, or request a callback and a member of staff in Guyana will check your documents before you visit.
Request a callback